Welcome to Emma Norton Services
Rebuilding the lives of women and families


Find Comfort Here

Women and Families in Transition...

Serving Women and
Families Since 1917

Emma Norton Residence

Emma Norton Residence is a transitional housing program that offers a structured, supportive environment for women over 18 who are alone and facing homelessness due to domestic violence, unemployment, mental health issues, chemical dependency or other reasons. Residents set short- and long-term goals towards independence and self-sufficiency. They agree to spend time in school, at work, or in some other self-improvement program and may stay at the Emma Norton Residence for up to two years while working toward their goals.

For any of our programs, the basic requirements include:
  • Women 18 years and older
    (who may have children but the children are not currently with them)
  • Women who are homeless or near homelessness
  • Must have an income (we do work with women who are on General Assistance)
Emma Norton Residence is made up of the Emma Norton Residence Transitional Housing Program and the Dual Disorder Program. We have four case managers on site working with our residents.

We offer a Dual Disorder Program (contact Melissa Anderson for more information) for up to ten homeless women struggling with chemical dependency relapse and mental health issues. Requirements for this program include:
  • A four- to six-month commitment
  • Daily self-help / educational group
  • At least five verified AA / NA / CA meetings per week
  • Attend the YMCA once per week
  • Meet with the in-house case manager weekly
  • Fill out and turn in weekly goal sheets
  • Attend mandatory House meetings
  • Attend mandatory bi-monthly workshops
  • Sign a no-use contract
  • Curfew of 11:00PM
Residents completing the Dual Disorder Program can apply to be part of the Emma Norton Residence Transitional Housing Program for the remainder of their two-year stay.

We have two case managers that share the remainder of clients in the Emma Norton Residence Transitional Housing Program. Each of our case managers has a case load of about fifteen women.

Our Senior Case Manager (contact Krystal Whisler for more information) focuses on working with women who have not experienced chemical dependency or who have at least five years of sobriety. Our Chemical Dependency Case Manager (contact Debra Petras for more information) works with women dealing with chemical dependency who have 90 days of sobriety.

Additional requirements of this program include:
  • Curfew of 11:00PM for first 30 days of your stay
  • Meet with the in-house case manager weekly
  • Attend mandatory House meetings
  • Attend mandatory bi-monthly workshops
  • If chemically dependent, attend at least two verified AA / NA / CA meetings per week
  • Be involved in at least 20 hours of activity outside the Residence each week working, attending school, volunteering, or in a day treatment program
  • Fill out and turn in weekly goal sheets
Our Case Managers work with residents on Independent Living Skills. This includes:
  • Organizing
  • Cleaning
  • Budgeting
  • Cooking
  • Etc...
Other services / conveniences provided include:
  • Near downtown St. Paul
  • Near bus lines
  • Handicap accessible
  • Staff on duty daily
  • Single or shared, furnished dormitory rooms
  • Rooms have private phones and are wired for cable TV
  • Security building
  • Breakfast and dinner served Monday through Friday
  • Coin-operated laundry on premises
  • Community lounges and vending machines
  • Free use of the downtown YMCA
  • Elevator
  • Information and Referral services
  • Informative workshops
  • Case management services
  • Chemical dependency recovery support
Activities in which you can take part at Emma Norton Residence:
  • Monthly birthday parties
  • Movie nights
  • Bingo parties
  • Community group
  • Holiday events
  • Craft night
If you would like additional information about the programs of Emma Norton Residence, please contact Tonia Johnson.